When your heating or air conditioning breaks down during the operating hours of your restaurant, it can mean a loss of business. Not only for the day, but people who are there for the first time may not want to come back. It is important that your HVAC be kept is top condition, and it is given immediate attention in an emergency. Making sure your customers are not too hot or cold while they are dining is an important part of success. The best way to accomplish this is to patronize the same service company. The following are a few reasons to do this.
They will be familiar with your HVAC system
Some companies specialize in systems manufactured by a specific firm. Others may specialize in certain heating designs, for example a heat pump system. Whatever heating and air system you have, it is important that a service and repair company understand it thoroughly. Also, when you have your system serviced by the same company, they will have a history of what was done in the past and what may be needed in the future.
They will give you priority in an emergency
One thing about using a particular service and repair company is that you can take advantage of tune up services that most of these companies offer. Before the weather changes and before you start using your AC or your heat, a company can do a complete tune up of your system. Usually, this involves cleaning and inspection. By doing this, your system will have less chance of breaking down. For a restaurant, an air conditioning system that is not working properly can be costly. However, on those days where there is a higher demand for HVAC services and your system breaks down, you will be given priority over customers who are calling for service for the first time.
They will offer you a contract
Either that or an account that can be used whenever necessary, and then have the company bill your restaurant. This can be extremely important if there are managers that operate the restaurant when you are not there. Or if you have several restaurants, your managers at each restaurant can call for service and repair without having to wait for your authorization. You can also schedule your annual or semi-annual service tune ups for your restaurant.
Although problems with your HVAC system in your restaurant cannot be foreseen, you can reduce the chance of serious problems and reduce the downtime related to needed repairs by using the same company for both service and repairs. Contact a commercial HVAC service for more help.